Does it cost anything to play?
No. Spikeline 21 is completely free. There's nothing to buy, now or later, and no purchase is ever necessary.
Support
Questions, answered fast.
Most answers are below. If yours isn't, write to us and a real person will reply.
Can I win real money or prizes?
No. Coins are virtual and have no cash value. They can't be withdrawn, exchanged or redeemed for anything. OnePulse is social gaming only.
What happens when I run out of coins?
Dealing is disabled once your balance is below the smallest stake, and the table tells you so. Tap “Reset balance” to refill to 1,000 coins, or reload the page, which does the same thing.
Why did my balance reset?
The balance is held only in your browser's memory while the page is open. We don't use accounts or store it anywhere, so every reload starts at 1,000 coins.
How does the dealer decide to hit?
The dealer doesn't decide. The rule is fixed: draw until the total is 17 or more, then stand, including on soft 17.
Is the shuffle fair?
Yes. Each round draws from a real 52-card deck, shuffled with a Fisher–Yates shuffle that uses your browser's cryptographic random number generator where it's available. The deck is reshuffled once fewer than 15 cards remain.
How much does blackjack pay?
A natural blackjack (Ace plus a ten-value card on your first two cards) pays 3:2. Standard wins pay 1:1, and ties return your stake.
Who can play?
Adults aged 18 and over, anywhere the site is accessible. We don't target any particular country.
Contact
Write to the team
Tell us which browser and device you're using if something looks off. We usually reply within two working days. Please never send passwords or payment details. We will never ask for them.
For privacy requests, put "Privacy" in the subject line.